How do I purchase an eGift Card?
You can purchase an eGift Card here. eGift Cards are not physically shipped, you will receive a confirmation email containing your eGift Card code. The eGift card will come to the email address registered to the account that purchased the card.
Can I buy an eGift Card for my friend?
Yes! Place the order using your details (name and email address) and forward the Gift Card to them. Alternatively, you can print off the code and give it to them this way!
Please contact if you need any assistance with your gifted eGift card.
How long is my eGift Card valid for?
MAUVAIS eGift Cards purchased online do not have an expiration date -  they can be used anytime!
However, if you receive a gift card as a form of compensation this must be redeemed within 5 years.
Do I have to use the full amount in one order?
No you don't! The amount you spend will simply be deducted from your eGift Card credit. You can then use the same eGift Card code on a future order.
Can I use an eGift Card during a sale?
Yes! You can use eGift Cards during a sale and in conjunction with discount codes.
Can I use an eGift Card & make a card payment on the same order?
I placed an order using my eGift Card & now want to return the items.
Refunds will be issued back to the original payment method. Orders paid using split payment (part eGift Card, part other payment method) will always be refunded to the eGift Card(s) first. Any remaining balance will be paid back to the other payment method originally used, which will appear in your account within 3-5 working days.
Can an eGift Card be reloaded?
eGift Cards cannot be reloaded. A new eGift card will need to be purchased.
Can a eGift card be used to pay for shipping and taxes?
Yes! eGift cards are applied to the final order total which includes shipping and taxes.
Are eGift Cards refundable?
Unfortunately eGift Cards are non-refundable or transferable.
More questions?
If you need any further help, please contact our Customer Experience team on